Oh no! Something didn’t work? That is okay! We want you to love what you have purchased and not have it sitting in your closet.
We are happy to issue a FULL STORE CREDIT of an item if the item has never been worn or washed. ALL Refunds will be in the form of a STORE CREDIT that will be applied to your account. You will be responsible for return shipping fees. Returns must be postmarked by 10 business days of the delivery date. Once we receive your return, please allow 4-5 business days to process your return for store credit. We will not return the item if we smell perfume, smoke, see pet hair/ see any visible blemishes, or can tell the item has been worn, it will be returned to you at your cost. Please include your order number for faster processing. You will receive a notification email to the address on file. 

Please mail all returns to
Blue Sweater House
6257 Greystone Creek Road Mechanicsville, VA, 23111